Att Device Return Policychat Messenger - Return or exchange your wireless device. If you bought your wireless device at att. com, over the phone with at&t, or at an at&t branded store, you have 14 days to start your return or. If you have bought your device online, at an att store or used the att right to you delivery service, then you can make your return or exchange at any att. To exchange a defective phone or device between 15 and 365 days from shipment, call 800. 801. 1101, monday through friday 7:00 a. m. To 11:00 p. m. Did you start a swap process for your equipment in smart home manager. If you are returning this device due to a change of mind or plans, then you will need to use the return label that came in the box when the phone was delivered to you. Make sure it is less. To be able to research the location of the device, i would need the rma number, tracking number, and imei of the device. Also, please private message us at @attcares with. Plus, find out how to activate a warranty replacement device. The only way would be if you had initially signed up through the booth at costco, you would have 90 days not 14 to return the devices and get the $800 refund on the equipment itself, as a. Visit the at&t return policy to: Learn about the at&t return period. Find out if your device is eligible for return or exchange. Get refund information for a return. To start the process, contact us through online chat or 800. 331. 0500. For 15 days or more, a refund is subject to the manufacturerโs warranty period. Go to our return policy and watch the. You can return devices and accessories to at&t by: Visiting the nearest at&t store; Initiating a return with donotpay; If your device was purchased at an at&t retail store,.
Return or exchange your wireless device. If you bought your wireless device at att. com, over the phone with at&t, or at an at&t branded store, you have 14 days to start your return or. If you have bought your device online, at an att store or used the att right to you delivery service, then you can make your return or exchange at any att. To exchange a defective phone or device between 15 and 365 days from shipment, call 800. 801. 1101, monday through friday 7:00 a. m. To 11:00 p. m.